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I am using for many years the VideoClock software. For some reason it’s always crashes when I want to save my setup. I have tried to save in the root directory of the software and the desktop. Saving in windowed mode helps sometimes…I always use it in conjunction with a Limitimer. |
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The root directory is usually the installation directory of the application (VideoCLock.exe). If this is in the programs files directory, it's possible that there is a write permissions issue. Usually this shouldn't be a problem when an application writes to its own directory.
You could try to open the application as an administrator. You could also try to save the configuration in a writable directory - such as My Documents. In fact, you could install the application in any writable directory on your computer - it need not be in the Program Files group. The installer will create a desktop shortcut pointing to wherever you install the software.
You could browse to the Program Files subdirectory using Windows Explorer and then the DSAN | VideoClock subdirectory. Right Click to bring up the context menu and select properties. Click the Security tab and grant write permissions to the current user - or to all.
Lastly, you could browse to the configuration file that you are trying to update (using Windows Explorer). Right click and make sure that this file has not been write-protected. |
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Can the font size be changed? I am trying to change the font size but no matter which size I choose, after saving the configuration the font remains the same. I am trying to make the digits larger so they fill more of the screen. |
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Left click the video clock image (or digits) to select. Hold down the shift key. Use the arrow keys to enlarge or decrease. the size.
If you Right Click the video clock image (or digits), then select Setup, the second grouping in the dialogue box called "Display Groups" allows you to tie the digits and any bitmaps together so they will enlarge or reduce at the same time.
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Any plans to provide MacOS software support for the Video Timer? |
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The window layering system is quite a bit more complex in the Mac OS.
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I am interested in a “shot clock” timer for a specific client who wants the numbers to be 15”—18” high.
I see in your FAQ section that the video clock will go to any size plasma screen we have.
Is the size of the digits adjustable through the program? I guess I am trying to figure out if I can size the numbers to 15” on a 32” screen or do I have to use a 50” screen? |
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You can enlarge the digits to the full size of the computer screen.
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Where can we get the Video Clock software ? |
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I have connected the Pro-2000 to the VC-2000 (cat 5 cable) and then to the PC (usb cable). The time appears normal in the default window (Start window), but when launched into another configuration it appears muddled and sticks between 31:09-31:00. I have tried restarting and changing setups, but to no avail. Any thoughts? |
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Check the Device Setup of the selected configuration.
Right Click the Video Clook object.
Click Setup
At the top, make sure that Setup Device selected is Limitimer. That way, you will get the correct data format.
Note: All configurations that you receive in the software download have been pre-set for Limitimer
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Hello, I am trying to display the video clock over a Windows Media Player video, full screen, but in full-screen mode the wmv covers the clock. The clock regains the "top layer" only when the video plays within the Windows Media window. Is there a way to use your clock with a Windows Media video running in full-screen mode? |
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If you embed the video inside a PowerPoint slide, expland the window to fill the entire slide, launch the presentation, the video clock will appear on top of the video (slide).
We'll look to see if another solution is possible.
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Can you connect a Perfect Cue and Limitimer together so all work and display on the screen at the same time? |
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Yes. However, before releasing this version of the Video Clock, we disabled that feature, thinking that it would be quite confusing to most users. Please let us know what your application is and we might be able to enable that feature again.
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Hello! I am interested in the LARGEST count-down timer you have. We need to display the countdown of hours form 36 hoursdown to O:00 in a large convention center setting. What product do you offer with a LARGE display (say 2-3 foot tall LED numbers?
Thank you! |
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The video clock can display time on the largest plasma screen you have. Larger still if you project the output from the PC that is running the Video Clock.
One caveat: If you wish to use one of the configurations that are shipped with the Video Clock (see www.dsan.com/VideoClock), you might want to consider creating your own bitmap images that mimic the green-yellow-red signal lights. You'll want to make them as large as possible so they will not look jagged when blown-up large. Instructions for creating those bitmaps are included with the Video Clock software.
You might be interested to know that DSan now has an interesting new product - DataConnect® that allows you to embed the count-down time into a PowerPoint slide. The time data comes from any of our speaker timers connected directly to a computer via USB or over a LAN. The use of PowerPoint offers unlimited design options for your count-down clock.
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I want to put the video clock on an external monitor connected to my laptop. I am using the extended desktop mode. But I cannot move the Video Clock object onto the extended desktop area. Help |
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Here’s how to put the Video Clock on your extended desktop. But first, a word of explanation.
The Video Clock is actually sitting in a window. But that window is invisible. When you move the bitmap around the screen, you are actually moving it around the application window. What you have to do is move the window itself onto the extended desktop.
Right Click the Video Clock object to open the Display Mode dialogue box. Select “In Window” for the Window Mode and Background Style. Click "Close".
Now that you can see the application window, drag the window to the extended desktop. Grab the title bar with the mouse cursor and move right.
When the window is on the extended desktop, go back to the Display Mode dialogue box (right click) and reselect “Full Screen w/o Background”.
The Video Clock object should be where you want it. As you move it around, remember that you can move it around only within the invisible window which is on the extended desktop. |
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Are there wireless products that would interfere with the Limitimer PRO-2000? We are receiving quite a few complaints lately about the timer beeping randomly. |
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If you are using our cue light in proximity to a wireless Limitimer Model PRO-2000RF, you will get interference. We recommend using the model PRO-2000BT which communicates with its signal light via a Class III BlueTooth module. It offers very reliable communications over 250+ feet.
You may purchase TR-2000BT which is an external transmitter-receiver BlueTooth kit that retrofits your existing Limitimer with an optional BlueTooth communications capability. Note: Although you can connect more than one signal light to the powered BlueTooth receiver, you can only use one receiver per timer BlueTooth transmitter. Of course, you could connect multiple transmitter-receiver pairs to the Limitimer timer.
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Dear Sirs, we are very interested in your product. I wonder if you could change the time scheduled during the counting. I mean that sometimes we need to increase or reduce the minutes during the speech. |
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The VideoClock displayed the data from our Limitimer. You can change the Total Time or the Time Remaining on the timer WHILE THE TIMER IS RUNNING. Be sure to set the rear DIP switch No 9 to "ON" to allow timer changes while clock is running.
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At what frequency does the Limitimer PRO-2000 Wireless operate? Also, will my previous question be answered pertaining to the unit lighting up randomly? |
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Limitimer PRO-2000RF operates on 433 MHz
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hello, Diaphramma from Rome Italy. we bought several perfect cue systems, and we're interested in this new product. Our question is: to make this new system work as a superimposed video clock/countdown source is necessary to have a limitimer too? Thanks and regards. |
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That is correct. The Video Clock software places the Video Clock bitmap images on the TOP-MOST Windows layer. But you must supply the Video Clock software with time data to display. This can come from a Limitimer or TimePrompt (our battery-powered timer). But you do need a time data source.
By using our IP-2000X (not yet online), you can send Limitimer data over a network and use the VideoClock as a client to display that data on a remote PC.
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Can the video clock be used with the perfect cue mini? |
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Yes. The PerfectCue Mini has an RJ45 jack. This plugs into the Video Clock and the Video Clock then connects to your computer.
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Dear Sirs,
Can we display the timer on the begining of a PowerPoint presentation and then he disapears until the last 5min he reapears for the final countdown? Do you have a external remote for this aplication? could you send us some data sheet or manual, do you have some resellers in Europe (Portugal or Spain)? Best Regards |
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The Video Clock is not a timer itself. It takes data from one of D’San’s timers – either The TimePrompt or Limitimer and then displays the time in a variety of customizable ways.
Limitimer has three events that can be sequenced – Clock on (Green Light), Sum-up time reached (Yellow Light) and Time-up (Red Light).
The TimePrompt has four events that can be sequenced - Clock on (Green Light), Sum-up time reached (Yellow Light) and Time-up (Red Light), Clock Off (All lights off).
The TimePrompt has a count-up mode. In this mode, the clock starts but the green light is off. You can set an event time where the green light goes on – say, 5 minutes before reaching the Total Time. Then, 2 ½ minutes before reaching Total Time, the yellow light comes on. When Total Time is reached, the red light comes on. You can set when you wish the clock to stop and the red light go off.
The TimePrompt is a battery-powered timer and connects to the video clock via a USB cable. It can act as a remote control.
The TimePrompt – www.dsan.com/SpeakTimers/TimePrompt1.asp
We do have resellers in France and Germany. However, we have shipped direct to customers around the world (payment by credit card or wire transfer). |
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Can you push this clock display to multiple PCs? say 8 PCs that are networked together? |
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We now have a new network adapter that allows you to push the Limitimer data onto a network. The adapter – Model IP2000X – acts as a server between the Limitimer and network. A second adapter is set up as a client and this connects to a Limitimer signal light – or a Video Clock dongle (VC-2000). The video clock softwre on each computer can thus receive the Limitimer data and display the time.
We are soon releasing a new PowerPoint plug in that allows you to configure a PowerPoint slide and connect a text box directly to an online Limitimer data stream via your computer's LAN port.
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